What it’s like to work at CXG
CXG stands as a beacon of diversity, actively cherishing varied backgrounds in its global team. We perceive this diversity as a core strength, fueling innovation and forging a substantial competitive edge. It shapes our team dynamics, solution delivery, and company ethos, rooting us firmly in inclusivity and equal opportunity. Through respecting and celebrating the myriad cultures and lifestyles represented, we embody a culture where difference is not just acknowledged, but valued.
CXG is a global multicultural company, with colleagues, partners and clients from diverse backgrounds and countries. For us, diversity is more than just a word. Our diversity is a core strength. It guides how we build our teams, deliver our solutions and create a company that’s right for every colleague and every client.
Inclusion is about feeling fully welcomed and embraced into CXG with understanding and respect. We make sure everyone is valued and everybody’s voices, ideas and opinions are heard and carefully considered. We share ideas and collaborate to constantly improve what we do, and how we do it.
CXG operates in 70 countries around the world. Many of our team members value the international opportunities this creates. Colleagues often join us in one country and later move to work in more countries across our network. When job opportunities arise, we advertise them internally first to facilitate international mobility.
As a global company, remote working and virtual meetings have always been a key part of our collaboration and communication channels. Now, they have become an even more important part of how we work. We have a strong mindset and culture of remote working. We constantly invest in new technologies to make teamwork, collaboration and productivity even easier.
We are committed to giving back to society. We have proudly supported SOS Children’s Villages since 2015 and have also set up a free business advice program. We are exploring how to embed carefully aligned CSR activities into other aspects of our business as we continue to grow and develop
CXG operates across 70 countries, promoting internal mobility and growth. Our virtual collaboration has strengthened in today’s remote work era with our progressive hybrid-work policy boosting our diverse workforce and broadening our reach. Rooted in our identity and values, CXG’s robust culture not only attracts diverse talent but also fortifies our brand, ensuring we retain talent like you. Look through below to find a role that fits you.
Paris, Full time
We are growing! We are now looking for a Project Coordinator based in France, to be responsible for the coordination and management of several projects.
Paris, Full time
We are growing! We are now looking for an HR Generalist in Paris, responsible for our France, Tunis, and remote people working for these markets.
Operations and Community Associate – German Speaker
London, Full time
We are growing! We are currently looking to hire an Operations and Community Associate, responsible for local project fieldwork execution.
Senior Customer Success Manager (Luxury)
Paris, Full time
We are growing! We are currently looking to hire a Senior Customer Success Manager to develop strong and long-lasting relationships with strategic and complex clients.
Customer Success Manager
Shanghai, Full time
We are growing! We are currently looking to hire a Customer Success Manager, to work on developing strong and long-lasting relationships with our clients.
Learning & Development Specialist
Remote, Full time
We are growing! We are currently looking to hire a Learning & Development Specialist. You will play a pivotal role in creating, implementing, and managing our learning and development initiatives globally.
Join one of our communities
Join us as an evaluator
Effective research enables brands to understand their customers’ expectations, purchasing behaviors, and brand perceptions.
Our evaluators – or ‘undercover customers’ – enable us to gain these valuable insights, observing, interacting, and reporting on store data to enable us to identify potential gaps and develop strategies to bridge them.
Join us as a coach
Great customer experience starts with great employee experience. We partner with brands to design and deliver training, coaching and mentoring to managers and frontline teams, equipping them with the tools and competencies to deliver exceptional experiences, ensuring what happens on the shopfloor aligns with their overall CX strategy.
Join us as a consultant
Our clients are constantly evolving. Improving and changing their organizations in response to their customers’ changing needs. Our consultants work closely with clients to understand their needs and design tailor-made approaches and methodologies to address their unique challenges, maximize impact and drive change.