Transform experiences with us
We’re always keen to hear from new talent. Check out our current vacancies.

What it’s like to work at CXG

CXG stands as a beacon of diversity, actively cherishing varied backgrounds in its global team. We perceive this diversity as a core strength, fueling innovation and forging a substantial competitive edge. It shapes our team dynamics, solution delivery, and company ethos, rooting us firmly in inclusivity and equal opportunity. Through respecting and celebrating the myriad cultures and lifestyles represented, we embody a culture where difference is not just acknowledged, but valued.



CXG is a global multicultural company, with colleagues, partners and clients from diverse backgrounds and countries. For us, diversity is more than just a word. Our diversity is a core strength. It guides how we build our teams, deliver our solutions and create a company that’s right for every colleague and every client.



Inclusion is about feeling fully welcomed and embraced into CXG with understanding and respect. We make sure everyone is valued and everybody’s voices, ideas and opinions are heard and carefully considered. We share ideas and collaborate to constantly improve what we do, and how we do it.


International mobility

CXG operates in 70 countries around the world. Many of our team members value the international opportunities this creates. Colleagues often join us in one country and later move to work in more countries across our network. When job opportunities arise, we advertise them internally first to facilitate international mobility.


Remote working

As a global company, remote working and virtual meetings have always been a key part of our collaboration and communication channels. Now, they have become an even more important part of how we work. We have a strong mindset and culture of remote working. We constantly invest in new technologies to make teamwork, collaboration and productivity even easier.



We are committed to giving back to society. We have proudly supported SOS Children’s Villages since 2015 and have also set up a free business advice program. We are exploring how to embed carefully aligned CSR activities into other aspects of our business as we continue to grow and develop


Open Positions

CXG operates across 70 countries, promoting internal mobility and growth. Our virtual collaboration has strengthened in today’s remote work era with our progressive hybrid-work policy boosting our diverse workforce and broadening our reach. Rooted in our identity and values, CXG’s robust culture not only attracts diverse talent but also fortifies our brand, ensuring we retain talent like you. Look through below to find a role that fits you.

  • Retail CX Consultant

    Paris, Full time

    We are growing! We are now looking for a Retail CX Consultant based in France, to be a key player in driving our customers’ success, and fostering Measurement innovation.

  • Retail Training Content Designer

    Paris, Full time

    We are growing! We are now looking for a Retail Training Content Designer, to develop comprehensive training programs for our luxury clients. 

  • Country Accountant

    Hong Kong, Full time

    We are growing! We are currently looking to hire a Country Accountant in Hong Kong.

  • Senior Consulting Manager

    Paris, Full time

    We are seeking an accomplished and visionary professional to join our team as a Senior Manager-level Consultant in the luxury industry based in Paris.

  • Key Account Manager

    Shanghai, Full time

    We are growing! We are currently looking to hire a Key Account Manager, to work on developing strong and long-lasting relationships with our clients.

  • Learning & Development Specialist

    Remote, Full time

    We are growing! We are currently looking to hire a Learning & Development Specialist. You will play a pivotal role in creating, implementing, and managing our learning and development initiatives globally.










Join one of our communities


Join us as an evaluator

Effective research enables brands to understand their customers’ expectations, purchasing behaviors, and brand perceptions.
Our evaluators – or ‘undercover customers’ – enable us to gain these valuable insights, observing, interacting, and reporting on store data to enable us to identify potential gaps and develop strategies to bridge them.


Join us as a coach

Great customer experience starts with great employee experience. We partner with brands to design and deliver training, coaching and mentoring to managers and frontline teams, equipping them with the tools and competencies to deliver exceptional experiences, ensuring what happens on the shopfloor aligns with their overall CX strategy.


Join us as a consultant

Our clients are constantly evolving. Improving and changing their organizations in response to their customers’ changing needs. Our consultants work closely with clients to understand their needs and design tailor-made approaches and methodologies to address their unique challenges, maximize impact and drive change.