The Age of Artificial Intelligence: Transforming Customer Experiences In Luxury Part 1

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CXG

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The Age of Artificial Intelligence: Transforming Customer Experiences In Luxury Part 1

In luxury fashion, customer experience is paramount. AI is revolutionizing this by personalizing shopping journeys and creating immersive digital...

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Reports

Born in the USA, Embraced Globally: The Rise of Celebrity Brands Part 2

  Celebrity brands have a long history of leveraging star power to drive consumer interest. When executed strategically and...

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Omotenashi for the Modern Age: Elevating Service in Japan and Taking the Concept Global

In 2023, Japan proved itself a robust regional growth driver for most prominent luxury brands, consistently posting high double-digit...

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Born in the USA, Embraced Globally: The Rise of Celebrity Brands Part 1

Celebrity brands have exploded in popularity in recent years, transcending geographical boundaries. The idea that celebrities, whether movie stars,...

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The World’s Most Iconic Experiential Luxury: How Leading Brands are Shaping the Future of Hospitality

Luxury as a part of daily life was a novelty for most, and luxury itself was far from democratized...

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Luxury Trends in the GCC: Embracing Opportunities and Navigating Challenges

In 2023, there has been a pronounced shift in the dynamics of the global luxury market, largely influenced by...

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Decoding China 2023

The global luxury landscape is undergoing a transformative shift, influenced predominantly by the rise of Millennials and Gen Z....

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When Hallyu Meets Luxury

South Korea has become a key player in global luxury, with its luxury goods market valued at $16.8 billion....

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In-Store Education at Diamond Jewelry Retailers is a Key Driver of Customer Experience and Purchase Intent — Duplicate

We recently conducted a study across national, regional, and exclusive retailers to uncover how natural diamonds (NDs) and laboratory-grown...

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