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Luxury
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From creative shifts in luxury fashion to new destinations for beauty and wellness! Discover the hottest updates in the world of luxury!
Montblanc Case Study
Elevating Heritage Through Experience: Montblanc’s Retail Signature Journey
Health & Wellness Report
The Health and Wellness Opportunity: A $7 Trillion Industry Seen Through the Luxury Lens
Iconic Destinations Report
Iconic Luxury Shopping Destinations 2025: Global CX Benchmark of Some of the World’s Iconic Streets & Malls
This Week in Luxury
Luxury Headlines – 12/10/2026
From creative shifts in luxury fashion to new destinations for beauty and wellness! Discover the hottest updates in the…
In the Press
Christophe Caïs Decodes the New Face of Luxury in the Middle East
Originally Published in Business Times Between authenticity, proximity, and personalization, the global luxury market is evolving in response to…
This Week in Luxury
Luxury Headlines – 05/10/2026
From leadership changes in luxury fashion to immersive retail and wellness experiences! Discover the hottest updates in the world…
This Week in Luxury
Luxury Headlines – 28/09/2026
From new beauty partnerships to fresh creative ventures in fashion and luxury! Discover the hottest updates in the world…
Press Release
CXG Partners with THA by ARMONIA
CXG, the luxury customer experience specialist, will use its CXG Leap platform to train and certify the staff THA…
This Week in Luxury
Luxury Headlines – 21/09/2026
From new leadership in luxury fashion to growing investment in beauty! Discover the hottest updates in the world of luxury!
This Week in Luxury
Luxury Headlines – 14/09/2026
From major leadership appointments to new experiential flagships across luxury! Discover the hottest updates in the world of luxury!
In the Press
CXG in Les Echos: Why luxury needs to rediscover the “Henrys”
Written by Virginie Jacoberger-Lavoué for Les Echos In an article published in Les Echos, journalist Virginie Jacoberger-Lavoué examines a…
This Week in Luxury
Luxury Headlines – 03/08/2026
Last week’s plentiful earnings releases provided renewed cause for optimism across the luxury industry. Bright spots included Aston Martin,…