Kering Eyewear Acquires UNT
Kering has announced the acquisition of Frenchmanufacturing company Usinage & Nouvelles Technologies (UNT). Founded in 1989, the company has been...
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The World’s Most Iconic Shopping Destinations
We benchmarked the most iconic shopping destinations that managed to deliver memorable CX.
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Stepping Into The Metaverse
By embracing the potential and focusing on delivering exceptional customer experiences, brands can position themselves for success in the metaverse.
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Press Release

Press Release

Isabelle Damour as New Executive Vice President of Academy

09/01/2023 – CXG (Customer Experience Group), announced today the newly appointed Executive Vice President of the Academy, Isabelle Damour....

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Press Release

CXG Announces Helen Zeitoun as New Advisory Board Member

19/10/2022 – CXG, an alliance of agencies offering solutions that enhance customer relationships with luxury brands, announced today the...

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Press Release

We’ve upgraded the user experience of our evaluator’s portal

Last year, we rebranded to CXG, which hallmarked a proud, new era; the CXG era. The second phase consisted...

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Press Release

CXG and Trust-Place Join Forces on Digital Ownership

Trust-Place, the French Digital ownership specialist, and CXG the leading global Customer Experience consultancy firm for premium and luxury...

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Press Release

CXG CEO Christophe Cais Insights for Bloomberg

From sending vans to the Hamptons to personal shopping over FaceTime, high-end brands are trying to offer exclusivity amid social distancing. To...

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