Kering Eyewear Acquires UNT
Kering has announced the acquisition of Frenchmanufacturing company Usinage & Nouvelles Technologies (UNT). Founded in 1989, the company has been...
The World’s Most Iconic Shopping Destinations
We benchmarked the most iconic shopping destinations that managed to deliver memorable CX.
Stepping Into The Metaverse
By embracing the potential and focusing on delivering exceptional customer experiences, brands can position themselves for success in the metaverse.
Isabelle Damour as New Executive Vice President of Academy
09/01/2023 – CXG (Customer Experience Group), announced today the newly appointed Executive Vice President of the Academy, Isabelle Damour....
CXG Announces Helen Zeitoun as New Advisory Board Member
19/10/2022 – CXG, an alliance of agencies offering solutions that enhance customer relationships with luxury brands, announced today the...
We’ve upgraded the user experience of our evaluator’s portal
Last year, we rebranded to CXG, which hallmarked a proud, new era; the CXG era. The second phase consisted...
CXG and Trust-Place Join Forces on Digital Ownership
Trust-Place, the French Digital ownership specialist, and CXG the leading global Customer Experience consultancy firm for premium and luxury...
CXG CEO Christophe Cais Insights for Bloomberg
From sending vans to the Hamptons to personal shopping over FaceTime, high-end brands are trying to offer exclusivity amid social distancing. To...