CXG Appoints Dabei Lu as Regional Vice President for Greater China
Kering Eyewear Acquires UNT
Kering has announced the acquisition of Frenchmanufacturing company Usinage & Nouvelles Technologies (UNT). Founded in 1989, the company has been...
The World’s Most Iconic Shopping Destinations
We benchmarked the most iconic shopping destinations that managed to deliver memorable CX.
Stepping Into The Metaverse
By embracing the potential and focusing on delivering exceptional customer experiences, brands can position themselves for success in the metaverse.
Press Release
Press Release
CXG Appoints Dabei Lu as Regional Vice President for Greater China
Shanghai, December 12, 2024 – CXG, the leading consulting and solutions firm dedicated to enhancing luxury brand performance through...
Press Release
CXG and NA3D Announce Strategic Collaboration to Launch CXG Learn
A Revolutionary Digital Learning Platform for Luxury Retail
Press Release
CXG Appoints Yannick Busson as Chief Data Officer to Lead Transformation and Growth
Paris, September 9th, 2024 – CXG, the leading customer experience consultancy for the luxury industry, is thrilled to announce...
Press Release
CXG Announces Alexis Lecanuet as New Advisory Board Member
25/06/2024 – CXG, the leading global customer experience consulting and solutions firm for premium and luxury brands, proudly announces...
Press Release
CXG Event- Decoding China in 2023: Gen Z, Omnichannel, and Travel Shaping China’s Market Landscape
On the 6th of July, 2023, we successfully hosted an industry-shaping event titled “Decoding China 2023.” Taking place simultaneously...
Press Release
Isabelle Damour as New Executive Vice President of Academy
09/01/2023 – CXG (Customer Experience Group), announced today the newly appointed Executive Vice President of the Academy, Isabelle Damour....
Press Release
CXG Announces Helen Zeitoun as New Advisory Board Member
19/10/2022 – CXG, an alliance of agencies offering solutions that enhance customer relationships with luxury brands, announced today the...
Press Release
We’ve upgraded the user experience of our evaluator’s portal
Last year, we rebranded to CXG, which hallmarked a proud, new era; the CXG era. The second phase consisted...
Press Release
CXG and Trust-Place Join Forces on Digital Ownership
Trust-Place, the French Digital ownership specialist, and CXG the leading global Customer Experience consultancy firm for premium and luxury...