Kering Eyewear Acquires UNT
Kering has announced the acquisition of Frenchmanufacturing company Usinage & Nouvelles Technologies (UNT). Founded in 1989, the company has been...
CXG
The World’s Most Iconic Shopping Destinations
We benchmarked the most iconic shopping destinations that managed to deliver memorable CX.
CXG
Stepping Into The Metaverse
By embracing the potential and focusing on delivering exceptional customer experiences, brands can position themselves for success in the metaverse.
CXG

Press Release

Press Release

CXG Event- Decoding China in 2023: Gen Z, Omnichannel, and Travel Shaping China’s Market Landscape

On the 6th of July, 2023, we successfully hosted an industry-shaping event titled “Decoding China 2023.” Taking place simultaneously...

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Press Release

Isabelle Damour as New Executive Vice President of Academy

09/01/2023 – CXG (Customer Experience Group), announced today the newly appointed Executive Vice President of the Academy, Isabelle Damour....

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Press Release

CXG Announces Helen Zeitoun as New Advisory Board Member

19/10/2022 – CXG, an alliance of agencies offering solutions that enhance customer relationships with luxury brands, announced today the...

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Press Release

We’ve upgraded the user experience of our evaluator’s portal

Last year, we rebranded to CXG, which hallmarked a proud, new era; the CXG era. The second phase consisted...

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Press Release

CXG and Trust-Place Join Forces on Digital Ownership

Trust-Place, the French Digital ownership specialist, and CXG the leading global Customer Experience consultancy firm for premium and luxury...

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Press Release

CXG CEO Christophe Cais Insights for Bloomberg

From sending vans to the Hamptons to personal shopping over FaceTime, high-end brands are trying to offer exclusivity amid social distancing. To...

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