What If LVMH Acquires Estée Lauder: A Reshaped Beauty Giant Emerges
Picture a scenario in which the Estée Lauder board is confronted with continuously declining performance and investor agitation. In such an instance, it is entirely conceivable that LVMH could come to the rescue.
Beyond the Desk: Meet CXG’s Digital Nomads!
Forget cubicles. For some adventurous souls, the digital nomad lifestyle beckons, offering the chance to explore the world while excelling in their roles.
Service Recovery: How To Turn Upset Customers Into Loyal Ambassadors
When customers come to you with a problem, it’s a moment that can make or break the bond between your customer and your brand. This is when you have the chance to turn things around.
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This Week in Luxury
From landmark real estate interest to innovative luxury watch releases! Discover the hottest updates in the world of luxury!

Case Studies

Transforming Retail Leadership with our Management Program

A Luxury Fashion Brand Case Study in Europe, Middle East, and Africa (EMEA) region. 

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Case Studies

Key Success Factors For VIP Customer Experiences

A Case Study for a Luxury Skincare Brand in Northern Asia

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Case Studies

Training Teams To Deliver Livestream VIP Experiences

The Case of a Fashion and Accessories Brand in China

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Case Studies

From Transactional To Personalized Client Experiences For Success

A Case Study of a Luxury Automotive Brand in Japan

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Case Studies

Case Study: Versace

How an Iconic Luxury Brand Transformed Retail Sales Through Customer Experience Introduction Creating memorable experiences that delight affluent clients…

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