Careers
Your Next Chapter Starts Here
Explore our current opportunities and be part of something exceptional.
We’re always looking for passionate, driven talent to help shape the future of customer experience.
What it’s like to work at CXG
CXG stands as a beacon of diversity, actively cherishing varied backgrounds in its global team. We perceive this diversity as a core strength, fueling innovation and forging a substantial competitive edge. It shapes our team dynamics, solution delivery, and company ethos, rooting us firmly in inclusivity and equal opportunity. Through respecting and celebrating the myriad cultures and lifestyles represented, we embody a culture where difference is not just acknowledged, but valued.
Diversity
CXG is a global multicultural company, with colleagues, partners and clients from diverse backgrounds and countries. For us, diversity is more than just a word. Our diversity is a core strength. It guides how we build our teams, deliver our solutions and create a company that’s right for every colleague and every client.
Inclusion
Inclusion is about feeling fully welcomed and embraced into CXG with understanding and respect. We make sure everyone is valued and everybody’s voices, ideas and opinions are heard and carefully considered. We share ideas and collaborate to constantly improve what we do, and how we do it.
International mobility
CXG operates in 85+ countries around the world. Many of our team members value the international opportunities this creates. Colleagues often join us in one country and later move to work in more countries across our network. When job opportunities arise, we advertise them internally first to facilitate international mobility.
Remote working
As a global company, remote working and virtual meetings have always been a key part of our collaboration and communication channels. Now, they have become an even more important part of how we work. We have a strong mindset and culture of remote working. We constantly invest in new technologies to make teamwork, collaboration and productivity even easier.
CSR
We are committed to giving back to society. We have proudly supported SOS Children’s Villages since 2015 and have also set up a free business advice program. We are exploring how to embed carefully aligned CSR activities into other aspects of our business as we continue to grow and develop
Open Positions
CXG operates across 85+ countries, promoting internal mobility and growth. Our virtual collaboration has strengthened in today’s remote work era with our progressive hybrid-work policy boosting our diverse workforce and broadening our reach. Rooted in our identity and values, CXG’s robust culture not only attracts diverse talent but also fortifies our brand, ensuring we retain talent like you. Look through below to find a role that fits you.
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Singapore, Full time
Retail Training Project Manager
We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.
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Remote
CX Analyst
We seek a dynamic and creative individual to join our team as a CX Analyst.
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Paris, Full time
Customer Success Manager
We are growing! We are currently looking to hire a Customer Success Manager to join our team in Paris.
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Singapore, Full time
Customer Success Associate
We are growing! We are currently looking to hire a Customer Success Associate to join our team in Singapore!
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Remote
Data Processing Specialist
We are growing! We are currently looking to hire a Data Processing Specialist to work with us remotely.
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Paris, Internship
Project Coordinator Intern
We are growing! We are currently looking to hire a Project Coordinator Intern for our Paris office.
Internships? We’ve got them.
If so, we may be able to help you take the next step. If you’re interested in working with us, but don’t have any experience yet, check out our regular internship opportunities. You can do this through the job search section above, or reach out to learn more about our worldwide internships by emailing us on careers@cxg.com!
Join one of our communities
Join Us as an Evaluator
Effective research enables brands to understand their customers’ expectations, purchasing behaviors, and brand perceptions.
Our evaluators – or ‘undercover customers’ – enable us to gain these valuable insights, observing, interacting, and reporting on store data to enable us to identify potential gaps and develop strategies to bridge them.
Join Us as a Learning Consultant
Great customer experience starts with great employee experience. We partner with brands to design and deliver training, coaching and mentoring to managers and frontline teams, equipping them with the tools and competencies to deliver exceptional experiences, ensuring what happens on the shopfloor aligns with their overall CX strategy.
Join Us as a Strategy Consultant
Our clients are constantly evolving. Improving and changing their organizations in response to their customers’ changing needs. Our consultants work closely with clients to understand their needs and design tailor-made approaches and methodologies to address their unique challenges, maximize impact and drive change.
