Omotenashi for the Modern Age: Elevating Service in Japan and Taking the Concept Global
Industry Report
Reports
Omotenashi for the Modern Age: Elevating Service in Japan and Taking the Concept Global
In 2023, Japan proved itself a robust regional growth driver for most prominent luxury brands, consistently posting high double-digit...
Reports
Born in the USA, Embraced Globally: The Rise of Celebrity Brands
Celebrity brands have exploded in popularity in recent years, transcending geographical boundaries. The idea that celebrities, whether movie stars,...
Reports
The World’s Most Iconic Experiential Luxury: How Leading Brands are Shaping the Future of Hospitality
Luxury as a part of daily life was a novelty for most, and luxury itself was far from democratized...
Reports
Luxury Trends in the GCC: Embracing Opportunities and Navigating Challenges
In 2023, there has been a pronounced shift in the dynamics of the global luxury market, largely influenced by...
Reports
Decoding China 2023
The global luxury landscape is undergoing a transformative shift, influenced predominantly by the rise of Millennials and Gen Z....
Case Studies
Training Teams To Deliver Livestream VIP Experiences
The Case of a Fashion and Accessories Brand in China
Reports
When Hallyu Meets Luxury
South Korea has become a key player in global luxury, with its luxury goods market valued at $16.8 billion....
Reports
In-Store Education at Diamond Jewelry Retailers is a Key Driver of Customer Experience and Purchase Intent — Duplicate
We recently conducted a study across national, regional, and exclusive retailers to uncover how natural diamonds (NDs) and laboratory-grown...