Insights
Luxury
Headlines
From leadership appointments and record financial results to global expansion and innovation! Discover the hottest updates in the world of luxury!
Montblanc Case Study
Elevating Heritage Through Experience: Montblanc’s Retail Signature Journey
Health & Wellness Report
The Health and Wellness Opportunity: A $7 Trillion Industry Seen Through the Luxury Lens
Iconic Destinations Report
Iconic Luxury Shopping Destinations 2025: Global CX Benchmark of Some of the World’s Iconic Streets & Malls
This Week in Luxury
Luxury Headlines – 19/01/2025
From leadership appointments and record financial results to global expansion and innovation! Discover the hottest updates in the world of…
This Week in Luxury
Luxury Headlines – 12/01/2026
From leadership reshuffles to immersive retail expansions across key global cities! Discover the hottest updates in the world of…
In the Press, Thoughts and Perspectives
Are Very Important Clients (VICs) the Future of Luxury?
Are Very Important Clients (VICs) the Future of Luxury? Major luxury Maisons place, significant reliance on their Very Important…
This Week in Luxury
Luxury Headlines – 22/12/2025
From strategic divestments to major acquisitions shaping the luxury landscape! Discover the hottest updates in the world of luxury!
Thoughts and Perspectives
Beyond the Gift Box
The holiday season has always been luxury’s golden hour when heritage meets aspiration, and consumers are most willing to…
This Week in Luxury
Luxury Headlines – 15/12/2025
From resilient performance in home furnishings to strategic bets in beauty and tech! Discover the hottest updates in the world…
This Week in Luxury
Luxury Headlines – 08/12/2025
From strategic investments in fine jewelry to leadership shifts shaping global fashion! Discover the hottest updates in the world of…
This Week in Luxury
Luxury Headlines – 01/12/2025
From strong quarterly gains to new leadership moves across the luxury landscape! Discover the hottest updates in the world…
Luxury Retail Beat
CXG Luxury Retail Beat – Q3 2025
As luxury brands navigate shifting consumer expectations and an increasingly complex retail landscape, one performance lever continues to prove…