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Luxury
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From potential beauty megadeals to experiential retail and AI-powered innovation! Discover the hottest updates in the world of luxury!
Montblanc Case Study
Elevating Heritage Through Experience: Montblanc’s Retail Signature Journey
Health & Wellness Report
The Health and Wellness Opportunity: A $7 Trillion Industry Seen Through the Luxury Lens
Iconic Destinations Report
Iconic Luxury Shopping Destinations 2025: Global CX Benchmark of Some of the World’s Iconic Streets & Malls
This Week in Luxury
Luxury Headlines – 30/03/2026
From potential beauty megadeals to experiential retail and AI-powered innovation! Discover the hottest updates in the world of luxury!
In the Press, Thoughts and Perspectives
“Luxury must return to its fundamentals: craftsmanship, experience and real value” – Christophe Caïs, CXG
In a context of increasing polarization in the luxury market and a profound reshaping of its customer base, luxury…
This Week in Luxury
Luxury Headlines – 23/03/2026
From strategic acquisitions to leadership changes and ambitious luxury expansions! Discover the hottest updates in the world of luxury!
This Week in Luxury
Luxury Headlines – 16/03/2026
From leadership shifts to global retail expansion and new consumer-driven activations! Discover the hottest updates in the world of luxury!
Luxury Retail Beat
Luxury Retail Beat – Price Intelligence Edition
In today’s luxury landscape, pricing strategy is no longer static. Global price discrepancies, currency movements, and shifting consumer purchasing…
In the Press, Thoughts and Perspectives
“The biggest mistake in luxury is trying to sell.” Christophe Caïs, Founder and CEO of CXG.
The biggest mistake in luxury is trying to sell. CXG, the global leader in customer experience consulting for the…
This Week in Luxury
Luxury Headlines – 09/03/2026
From strategic acquisitions in luxury beauty to strong financial momentum in fashion! Discover the hottest updates in the world of…
This Week in Luxury
Luxury Headlines – 03/02/2026
From beauty retail shakeups to high-tech manufacturing and strong growth across sport and mobility! Discover the hottest updates in the…
This Week in Luxury
Luxury Headlines – 23/02/2026
From immersive retail concepts to strategic expansions and strong financial momentum! Discover the hottest updates in the world of…