Insights
This Week in Luxury
Luxury Headlines – 01/09/2025
From standout financials to strategic brand moves in fashion and beauty! Discover the hottest updates in the world of…
In the Press, Thoughts and Perspectives
Christophe Caïs of CXG: of Strategy, Transformation and AI-Driven Insights
Christophe Caïs, is the Founder and CEO of CXG, a leading customer experience consulting and transformation agency for premium…
In the Press, Thoughts and Perspectives
UAE Emerges as Hub for Limited-Edition Luxury Cars Amid Wealth Influx
UAE luxury car market shows unique buyer preferences, setting it apart from global trends, experts revealed. The influx of…
In the Press, Thoughts and Perspectives
Predicting the Unpredictable: AI’s Transformative Influence on Luxury and Premium Brand Strategies
Artificial intelligence (AI) is transforming the way luxury and premium brands anticipate and respond to market trends. Predictive algorithms,…
In the Press
The Secret Forces Reshaping Luxury: What Every Brand Needs to Know in 2025
A comprehensive report published by CXG, a leading consulting and solutions firm specializing in enhancing brand performance through innovative…
In the Press, Thoughts and Perspectives
Why Startups Can’t Afford to Ignore Customer Experience
In a recent conversation with a founder, he shrugged when asked about their customer experience strategy and told me,…
In the Press, Thoughts and Perspectives
The Art of Listening: When Brands Hear Without Truly Understanding
Why is it no longer enough for brands to simply collect feedback? Because the real value lies in how…
This Week in Luxury
Luxury Headlines – 28/07/2025
From global workshops to fragrance debuts and bold investments! Discover the hottest updates in the world of luxury!
Thoughts and Perspectives
Less is More or Bigger is Better? It’s Both
The Dual Path of Miniaturization and Maximalism The luxury market faces significant challenges: economic uncertainty, tariffs, and inflation. According…