Christophe Caïs of CXG: of Strategy, Transformation and AI-Driven Insights
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In the Press, Thoughts and Perspectives
Christophe Caïs of CXG: of Strategy, Transformation and AI-Driven Insights
Christophe Caïs, is the Founder and CEO of CXG, a leading customer experience consulting and transformation agency for premium...
In the Press, Thoughts and Perspectives
UAE Emerges as Hub for Limited-Edition Luxury Cars Amid Wealth Influx
UAE luxury car market shows unique buyer preferences, setting it apart from global trends, experts revealed. The influx of...
In the Press, Thoughts and Perspectives
Predicting the Unpredictable: AI’s Transformative Influence on Luxury and Premium Brand Strategies
Artificial intelligence (AI) is transforming the way luxury and premium brands anticipate and respond to market trends. Predictive algorithms,...
In the Press, Thoughts and Perspectives
Why Startups Can’t Afford to Ignore Customer Experience
In a recent conversation with a founder, he shrugged when asked about their customer experience strategy and told me,...
In the Press, Thoughts and Perspectives
The Art of Listening: When Brands Hear Without Truly Understanding
Why is it no longer enough for brands to simply collect feedback? Because the real value lies in how...
Thoughts and Perspectives
Less is More or Bigger is Better? It’s Both
How Selling Mini and Advertising Maxi Creates Marketing and Merchandising Appeal in Luxury
Thoughts and Perspectives
What You Can’t See Will Cost You: Why Expert-Led Retail Assessments Are Essential
In luxury retail, the magic is in the details. The subtle confidence of a sales advisor’s posture, the lingering...
Thoughts and Perspectives