Reports

Reports

Harnessing the power of our insights, one industry report at a time. Explore our latest work.

cxg

Reports

Reports

The Loyalty Code

Mastering The Art of Lasting Engagement From Aspirational to HNW Client Segments

Reports

The Health and Wellness Opportunity

A $7 Trillion Industry Seen Through the Luxury Lens

Reports

Iconic Luxury Shopping Destinations 2025

Global CX Benchmark of Some of the World's Iconic Streets & Malls

Reports

Revolutionising Travel Retail

A 2025 Industry Analysis and Outlook

Reports

Chinese Luxury Customers’ Sentiment

Understanding Chinese Luxury Customers' Sentiment in 2025 and Preparing for the Future

Reports

Thailand And The White Lotus Effect

The Land of Smiles and its Heritage of Excellence in Hospitality & Wellness

Reports

Beyond the Drive

How Luxury Automotive Brands Are Becoming Lifestyle Powerhouses

Reports

Key Themes 2025

Key Themes Driving the Future Luxury Market in 2025 and Beyond

Reports

The Advisor Effect

Driving Retail Success by Re-Imagining the Role of the Client Advisor

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Others